No, the Smart Phone Order app does not support CSV files exported directly from Shopify. These files have a different structure and are not compatible with the app’s import system.
To successfully import orders, you must use the sample CSV template provided in the app. This template ensures all required fields are included in the correct format. Simply download the sample from the Bulk Order module, replace the sample data with your own, and upload the updated file to proceed.
Using the correct format prevents errors and ensures a smooth import process.
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